About the Promoters: Abhishek Dhingra, is the Co-founder of Mr.Pronto (Indias premier Shoe & Handbag Franchise repair chain across Chennai- Bangalore and Delhi) .He did his graduation in economics from Loyola College, Madras and went on to do his M.B.M from The Asian Institute of Management, Manila. Abhishek has been instrumental in structuring a fragmented & unorganized shoe & Handbag repair industry. Abhishek draws his strengths from cross vertical experience in international soft commodity trading, banking and having successfully dabbled with a few dot coms. He has also been a guest lecturer on “new service innovation” at IIM Lucknow and won a few awards in his field.

Mission statement: “To provide the highest quality craftsmanship and best customer service possible every day, with every customer, and with every repair job we get. To revolutionize the shoe repair industry in India.”

Mr. Pronto’s Strengths :
– One stop outlet for Shoe Repair
– Professional expertise and technology
– Comfortable interaction
– Comfortable locationTrained shoe care consultants
– In-house Technical Training

The Brand stands for :
– Expertise in Shoe & Handbag repair
– Speed-Professional on time service
– Quality Raw Material

To set up service centre’s for shoes and handbags/ suitcases with brand ” Mr.Pronto” give a professional look , a place u feel comfortable to leave are “expensive” footwear behind in a well established neighbourhood. and work done with machinery to achieve better quality and efficiency.

Mr Pronto is a one stop outlet for all the repairs to your shoes/handbags/suitcases and other leather products. The idea is to create a space where you can leave your expensive brand of footwear behind and get it fixed with best quality materials and expert craftsmen. Thereby you can extend the life of your shoes/handbags. Mr Pronto equips itself with the best in class people who have been intensively trained in-house to provide quality service. It is organized version of the likes of the cobbler community with access to various services under one roof.

Mr. Pronto also has a very strong social responsibility we are in touch with cobbler communities across south India to identify school dropouts and offer them apprenticeship.  At Mr. Pronto we don’t just fix shoes we fix lives as which is our franchise mantra.

The Acknowledgements
Mentors: Professor Ferreira and Professor Antonio

Special Thanks to

• Professor Cruz
• Professor Lagman
• Dean Morato
• Ashish Sapat
• T. Natrajan
• Govind Partha Kumar
• Lee Lagdameo
• Jacob Thankamony
• Japnit
• Professor Lim
• Madanmohan
• Abhi Thakur
• Shalom De’Souza

We like to thank the entire Aim Faculty and students for their continuous support.

“To make the Mr. Pronto brand name synonymous with high quality shoe repair; to grow at an exponential rate and have a presence in every major locality in India.”